Quiet family follow-up, for care providers.
You met the family and the kids warmed to you, and the proposal went out that evening. Then school holidays hit and the thread went quiet. Silence from a family is rarely a decision; it is two exhausted parents who each think the other one replied. This automation follows up a couple of days later in your words, keeps it light, and puts the conversation back in your hands the moment they answer. Families you have already won at the meeting stop drifting away in the admin.
$1,200 setup
then $199/month
Book your 15-minute callThe 48-hour clock starts when your 15-minute onboarding call ends.
How a run flows
Every run takes the same path: checked before anything sends, held when a rule says hold, and logged at the end.
Trigger
You send a quote or a reply. The automation starts watching the thread.
Check
48 clock hours of silence. The number is yours to change.
Check
Inside business hours, and capped at one nudge for the thread.
Action
One gentle follow-up goes out in your voice. A reply at any time stops everything.
Logged
The run is logged, with a copy in your inbox.
Run your own numbers.
The case for this card is arithmetic, so the arithmetic is yours to write. Every input below is editable.
Typical numbers, adjust to yours. The recovery share is your call too.
Bookings won back a year
$19,500 a year
Against $199 a month, this pays for itself in the first week.
Book your 15-minute call$1,200 setup, then $199 a month. Live in 48 hours, or setup is free.
The board this builds for you
Every follow-up in the run above lands on your dashboard as it goes out. An enquiries board appears the day this switches on, showing each open quote, how long it has waited and what went out last. A reply flags itself as your move the moment it arrives.
How set-up goes
One 15-minute call: we set your nudge wording, timing and the two-touch cap. You click one consent screen for your email, and one for your quoting or accounting software (Xero, MYOB, QuickBooks, whatever you run) if you quote there. Live inside 48 hours from the end of the call, or setup is free.
You provide: your email account, plus your quoting or accounting software if you quote there.
What this includes
The fixed price covers everything on this list.
The automation
- Watches the quotes and enquiries you send and notices the ones that go quiet
- Sends the follow-up in your words, timed to land while the job is still warm
- Brings replies straight back to you with the thread attached
Your dashboard
- An enquiries board: every open quote, its age and its last nudge
- A plain-English feed: "Nudged Alana Wu about quote 1042: three days quiet."
- Your customer roster, filled in as quotes go out
Setup and care
- One 15-minute call, then we build. Live within 48 hours
- We tune the wording and timing with you across the first month
- The monthly fee keeps it running and covers changes whenever you ask
The price, in full
$1,200 setup
then $199/month
The monthly covers hosting and monitoring, the run log, wording and timing changes anytime, the monthly numbers email, and support from the people who built it.
Live in 48 hours, or setup is free.
The 48-hour clock starts when your 15-minute onboarding call ends. Monthly billing starts on go-live day.
Book your 15-minute callAdd a second automation and save 10% on the monthly. Three or more saves 20%.
Questions, answered
Will it pester people?
Two touches, then it hands the quote to you for a call. Every word is yours, approved on the onboarding call, and everything stops the moment they reply.
How does it know a quote went quiet?
It watches the quotes you send by email or through your accounting software, and it watches the thread for a reply. Silence past your chosen threshold triggers the nudge.
What if the customer said yes by phone?
One click marks the quote closed and all nudging stops. You can also just reply to the thread yourself; the automation sees it and stands down.
Can I see exactly what it sent?
Every run is logged: what went out, when, and what came back. The monthly email summarises all of it.
Does it fit my quoting setup?
Quotes sent by email are covered, and popular accounting platforms connect on the onboarding call. The 15-minute call confirms fit before you pay a dollar, which is exactly what keeps the 48 hour promise honest.
Every quote deserves a follow-up. Let it happen on schedule.
Book your 15-minute call$1,200 setup, $199 a month. The 48-hour clock starts when your 15-minute onboarding call ends.